Can Verizon just charge whatever they want?

Marion Rodriguez

Can Verizon just charge whatever they want?

The families of state prison inmates who have to pay more than three times the normal charge for telephone calls to keep in touch with their loved ones are essentially paying a "backdoor tax". Families say the higher costs lead to less frequent contacts, which leads to other problems say members of the Campaign for Telephone Justice.

"Children drop out of school. They have nightmares. They go to the street. It's an intergenerational problem."

About a dozen relatives of inmates went to the Capitol to urge the state Department of Correctional Services to negotiate a new contract with Verizon. They said calls to the prisons costs 16 cents a minute, compared with a more typical rate of 5 cents. They said the average call costs $9.41. The state gets a major cut of the extra charges - a total of $22.4 million in 2002, according to the Center for Constitutional Rights, a Manhattan-based civil liberties group. Phone calls are received collect through a Verizon telephone service that was formerly MCI until the companies merged in December. Families say that after 30 minutes, a computer automatically ends the call and redialing costs an extra $3. The price of a normal Verizon long- distance call can be as low as 5 cents a minute. When calling federal prisons, a caller is charged 7 cents. There are other and better options insofar as choice of service and offering fair rates!

Verizon says that specialized equipment and security features drive up the cost of making a phone call to a prison. Does that make sense to you? Of course not. Is that acceptable to you? Of course not. We all know that once the equipment is installed - that is it. At a home, as well as with this sytem, installation is not paid for forever. This system has paid for itself over and over. Therefore that is not a valid argument.

Families want results! Where is the Attorney General on this? the FCC? PULP? We want an end to the contract, an end to the kickbacks,we want fair rates, choice of provider, accountability and oversight protection from this exploitative practice that families have been forced to endure.

Comments

Yes, we families want results, and we need them now.
"Verizon says that specialized equipment and security features drive up the cost of making a phone call to a prison." Security is important and necessary, we do not question that. The Federal Prison System has the same security issues yet they have a system in place that is reasonable and still they maintain security. This makes Verizons statement an exaggerated claim just as our collect phone costs are exaggerated.
Why are we being punished? We committed no crime, our children have committed no crimes, yet they are unable to maintain vital contact with their incarcerated parent because we cannot afford the usurious rates Verizon so gleefully levies on us, we are in face Prisoners of Verizon.

This seems to me to be part of a larger cultural problem- our systems are set up to punish people and there communities and not restore communities. The people who make policy like this aren't just stealing from struggling families, they are ideologically against the families of prisoners.

This is one more example of the "eye for an eye" leaving everyone blind. So much of the State's willingness to hurt the families of prisoners is part of the governments larger anger at poor people simply for existing.