DMI Blog

Karin Dryhurst

The New Flack-Times

One media commentator would have you believe that the newspapers of the future will be little more than repackaged press releases.

Tim Cavanaugh at Reason argues public relations professionals have already taken on the role of investigative reporters, pulling together the “important data points by which we continue to live our lives.”

I will concede two points. Yes, many short-staffed newspapers have taken to repurposing press releases. And yes, public relations professionals construct useful narratives often missed by the mainstream media. Cavanaugh explains:

“Flackery requires putting together credible narratives from pools of verifiable data. This activity is not categorically different from journalism. Nor is the teaching value that flackery provides entirely different from that of journalism: Most of the content you hear senators and congressmen reading on C-SPAN is stuff flacks provided to staffers.”

However, the idea that “openly interested parties” should replace even imperfect newsgathering seems antithetical to the watchdog role central to journalism.

To this concern, Cavanaugh responds that newspapers were never in the objectivity business and that readers always “liked the idea of investigative journalism more than the reality.”

I must admit that my visions of Woodward and Bernstein changed after I worked in a couple newsrooms and witnessed this reality firsthand. Reporters had to make concessions to advertisers and readers, offering human interest stories and celebrity gossip in exchange for revenue and circulation. But in these same newsrooms I met reporters dedicated to uncovering bad behavior and to educating readers. Reporters pore through tiresome ordinances and records and then detail their impacts on the community.

The concessions to advertisers point more to a need for journalism insulated from profit concerns than to a need for hired news.

Cavanaugh also notes that the proliferation of and access to news has exploded as the reporting workforce has shrank. And he thanks public relations. His hypothesis is based on the fact that the number of public relations professionals has more than doubled in the last decade.

He mistakes an effect for the cause. The field of public relations has contributed much to the amount of information out there. But the industry also has seen such growth just because information has become so viral.

The Internet allows for both more voices and more means of communication. The voices of the average consumer or citizen require more damage control. And more means of communication—from blogs to social networking—require more communicators.

Public relations professionals play a crucial part in the media landscape and the policy debate, but they must exist alongside journalists and bloggers in order to guarantee robust investigative reporting.

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Posted at 10:55 AM, May 22, 2009 in Media
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